Privacy Policy
Last updated: June 19, 2026
GemStox ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (gemstox.com) and our signal analysis platform.
1. Information We Collect
Personal Information: When you subscribe, we collect your name, email address, and payment information. Payments are processed securely by our Merchant of Record, Creem, and we do not store full credit card details on our servers.
Usage Data: We automatically collect information about how you interact with our platform, including IP address, browser type, pages visited, and timestamp of access.
2. How We Use Your Information
- To process your subscription and deliver our signal analysis services
- To manage your account and license key activation
- To communicate with you about your account, updates, and support requests
- To improve our platform and user experience
- To comply with legal obligations and prevent fraud
3. Payment Processing
All payments are processed by Creem, our Merchant of Record. Creem handles payment collection, tax compliance, chargebacks, and subscription management. Your payment data is subject to Creem's privacy and security practices. We receive confirmation of your subscription status and transaction details from Creem to manage your access.
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Creem (payment processing), hosting providers, and analytics services
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at support@gemstox.com.
7. Cookies
We use essential cookies for authentication and platform functionality. We do not use advertising or tracking cookies. You can control cookie settings through your browser.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at support@gemstox.com.